Payment Methods

At Shift and Soul, we prioritize transparency and security in every step of your journey with us. To ensure a seamless and honest shopping experience, we offer several secure payment options. The available payment methods are determined by your shipping country and the total order amount.

PayPal

We offer PayPal as a secure external payment option.

• How it works: During the checkout process, you will be redirected to the PayPal website to complete your transaction.

• Privacy: Your sensitive financial data is processed entirely by PayPal and is not stored or transferred to our website.

• Processing: Once PayPal completes the verification of your payment, your order will move into our production phase.

• If you experience any technical difficulties while using PayPal, please contact their support team directly.

Credit and Debit Cards

We accept major international credit and debit cards to make your “shift” to sustainable fashion as easy as possible. Supported cards include:

• Visa

• Mastercard

• American Express (AMEX)

• Discover

• Diners Club

• JCB

Your payment will be processed through our secure, encrypted financial service provider. Your order will begin processing as soon as the standard security verifications are completed.

Currency & Exchange Rates

All transactions at Shift and Soul are processed in USD (United States Dollars).

• If your credit card company or bank operates in a different currency, the final price may vary slightly based on the current exchange rate and any foreign transaction fees your bank may apply.

• We recommend contacting your bank or payment provider for specific details regarding their exchange policies.

Security Commitment

Your security is our priority. Our website uses SSL (Secure Socket Layer) encryption to ensure that your personal information is protected. We are committed to an honest relationship with our community, ensuring your data is handled with the utmost care.

Troubleshooting

If you have attempted to complete your purchase and are still experiencing issues, please reach out to us:

• Email: contact@shiftandsoul.com

• Phone: +1 914 352 9423

• Subject Line: Payment Assistance